We stand by our products and if for any reason you are unhappy with them we offer a 30 day no quibble 100% Money Back Guarantee.
If there are any problems at all with any item purchased from ourselves, then please feel free to get in touch via our contact page, or just shoot us a message using our chat feature at the bottom right hand corner of this page.
We take all the risk out of ordering by offering and unmatched satisfaction guarantee. We'll always do our best to take care of you.
100% Satisfaction Guarantee!
If you are unhappy with your purchase then please return the item by Special Delivery and we will refund your money straight away. For the finer details of this guarantee please refer to our terms and conditions listed below.
Custom Orders: If you purhase a custom made item then we are unable to offer exchanges or refunds if you simply change your mind.
Terms and Conditions
These terms and conditions apply to all transactions on this site, please read them carefully. They do not affect your statutory rights under the law. The document referred to below constitutes a legally binding contract between you and Icon Media Solutions Ltd t/as CattyLicious.com.
This Website is owned by:-
Icon Media Solutions Ltd, 32 - 36 Chorley New, Road, Bolton, Lancashire BL1 4AP (do not use this address for returns - see below)
“CattyLicious.com”, "https://www.cattylicious.com", “We,” or “Us” means Icon Media Solutions Ltd t/as CattyLicious.com.
Under the distance selling regulations 2000, you have a cooling off period of 7 working days in which to cancel the goods, this starts from the day after you have received them.
If there are any problems with any item purchased from ourselves, then please feel free to contact us, as soon as possible, in order for us to try and resolve them.
Please report any damage that there may be to the packaging immediately.
Returned goods must be in their original packaging along with all of the paperwork, goods must be in an unused condition with no damage.
All returned goods must be sent by registered mail such as Royal Mail Special Delivery and insured by yourselves to an insurance level that covers the full original purchase price. CattyLicious will not be responsible for any postage costs incurred for returned goods.
When addressing packages for return please contact CattyLicious.com management for the correct postal address - do not send to Icon Media Solutions Ltd offices.